Host the Knowledge Base on your own website and handle tickets via API.
Tailor email notifications to your corporate style and notify your technicians of ticket updates while they are on the go.
Manage multiple companies and brands.
Visual representation of the current state of the system at any moment of time.
Easily configurable Spam will save time for your support staff.
Create a friendly self-service portal with guides and how-to's enhanced by images, charts, presentations, and videos.
Create a customer self-service center that features:
• Rich text formatting.
• Pasting images and YouTube movies.
• Searching through articles and obtaining relevant results.
• Getting customer feedback on the value of the articles.
Tailor your customer self-service portal to your corporate style.
Widget that can be embedded in any website and let you get questions and feedback from website visitors.